How IBTECH CLOUD CONCEPT collects, uses, protects, and manages customer information.
Last updated: June 29, 2026
IBTECH CLOUD CONCEPT respects your privacy. This Privacy Policy explains what information we collect when you use our website, create an account, place an order, contact support, subscribe to updates, or interact with our services.
We may collect personal information you provide directly, including your name, email address, phone number, billing address, shipping address, account login details, order details, delivery preferences, support messages, and payment confirmation information.
We may also collect technical information automatically, including IP address, browser type, device type, pages visited, referral source, cookie identifiers, and analytics events used to understand website performance and improve the shopping experience.
We use customer information to process orders, confirm payments, arrange delivery or pickup, create and manage accounts, provide customer support, send order updates, prevent fraud, improve website functionality, maintain security, and comply with legal or tax obligations.
If you subscribe to marketing or newsletter updates, we may use your email address or phone number to send product updates, offers, and service announcements. You may unsubscribe or request removal at any time.
Payments may be processed through secure third-party payment providers. IBTECH CLOUD CONCEPT does not intentionally store full debit or credit card numbers on this website. Payment references, transaction status, and confirmation details may be stored to verify orders and handle support requests.
Our website may use cookies and similar technologies to remember preferences, keep carts/sessions working, improve security, measure traffic, and understand how visitors use the website.
We may use services such as Google Analytics, Google Tag Manager, and consent/cookie management tools to collect website usage data and manage tracking preferences. These tools may process technical information such as device details, browser information, pages viewed, and interaction events.
You can control cookies through your browser settings and, where available, through the cookie consent banner on our website. Blocking some cookies may affect cart, checkout, account login, or other website features.
We do not sell customer personal information. We may share only necessary information with trusted service providers, including payment processors, delivery/logistics partners, hosting providers, analytics providers, security tools, email/SMS providers, and support systems.
We may also disclose information when required by law, to protect our rights, prevent fraud, enforce our terms, or respond to lawful requests from public authorities.
We keep personal information only for as long as needed for the purposes described in this policy, including order fulfilment, customer support, fraud prevention, accounting, legal compliance, and website security. Order and transaction records may be retained where required for business, tax, or legal reasons.
We use reasonable administrative, technical, and organizational safeguards to protect customer data. However, no online system is 100% secure. Customers should protect their passwords, avoid sharing login details, and contact us immediately if they suspect unauthorized account activity.
You may request access to, correction of, or deletion of your personal information. Some information may need to be retained where required for order records, fraud prevention, legal compliance, or dispute resolution.
You may also opt out of marketing messages by using unsubscribe options where provided or by contacting support.
Our website is intended for customers who can legally make purchases or use the service with appropriate permission. We do not knowingly collect personal information from children without appropriate consent.
If you access our website from outside Nigeria, your information may be processed where our website, hosting, payment, analytics, or support providers operate. By using the website, you understand that information may be processed in those locations subject to applicable safeguards.
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices. The updated version will be posted on this page with a revised update date.
For privacy questions, data requests, or account concerns, please contact us through our Contact Support page or email support@ibtechconcept.com.